A future vision for Atlassian's learning platforms

ROLE

Product designer at argodesign

DURATION

June 2021 – August 2021

TEAM

Design director
Visual designer
Product designer

HIGHLIGHTS

Future vision development
Bridging disparate systems

overview

Project TL;DR

Unite Atlassian's Community and University platforms

Users can level up their skills in Atlassian's productivity tools by utilizing Community and University. They can ask questions, share expertise, and participate in trainings and certifications. Our goal was to unite the two systems to make it easier than ever to learn and grow with Atlassian.

Some final concepts shared with Atlassian

current state

Each system has what the other needs

Community

Pros

Users can ask questions, share case studies and crowdsource solutions.

Cons

Users struggle with accessing trainings, certifications, and other learning resources.

University

Pros

Users can get trained and certified in Atlassian tools.

Cons

Users can't share progress, ask questions or connect with other members.

Similar systems, separate architecture

It's hard to move between the two, but users clearly need both platforms to get the most out of Atlassian's productivity software.
With a united Community and University, users could be more productive and empower their teams to do their best work.

storytelling

Framing our designs

We needed to articulate how our design vision would help our client's users. To put a face to our hero journeys, we leveraged existing user data and created proto-personas. Meet Kali.

BIO

Kali, Program manager

Kali is a decision maker in a small company. She's a prospective Atlassian customer with a product focus in Trello and Jira.

Success is…

Choosing Atlassian

Kali wants to manage her team and projects effectively. Long term, she'd like to keep growing her skillset with Atlassian's tools.

solution

CommUniversity in action

Entry

Kali does some research on Jira and finds a question answered by an Atlassian Community Leader. She sees related content including spaces and upcoming events and wants to learn more.

Seeking

Kali has signed up for an account, and sees her "CommUniversity" dashboard. She searches for a Jira roadmap template she can use for her team.

Learning and growing

After some time, Kali puts her Jira usage to the test and aims to earn the Jira Admin for Cloud Certification.

ON THIS PAGE

Overview
Current state
Storytelling
Solution

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