A future vision for Atlassian's learning platforms
ROLE
Product designer at argodesign
DURATION
June 2021 – August 2021
TEAM
Design director
Visual designer
Product designer
HIGHLIGHTS
Future vision development
Bridging disparate systems
overview
Project TL;DR
Unite Atlassian's Community and University platforms
Users can level up their skills in Atlassian's productivity tools by utilizing Community and University. They can ask questions, share expertise, and participate in trainings and certifications. Our goal was to unite the two systems to make it easier than ever to learn and grow with Atlassian.
Some final concepts shared with Atlassian
current state
Each system has what the other needs
Community
Pros
Users can ask questions, share case studies, and crowdsource solutions on this platform.
Cons
Users struggle with accessing trainings, certifications, and other learning resources.
University
Pros
Users can get trained and certified in Atlassian tools.
Cons
Users are on their own - they can't share progress, ask questions, or connect with other members training in the same tool.
Similar systems, separate architecture
It's hard to move between the two, but users clearly need both platforms to get the most out of Atlassian's productivity software.
With a united Community and University, users could be more productive and empower their teams to do their best work.
storytelling
Framing our designs
We needed to articulate how our design vision would help our client's users. To put a face to our hero journeys, we leveraged existing user data and created proto-personas. Meet Kali.
BIO
Kali, Program manager
Kali is a decision maker in a small company. She's a prospective Atlassian customer with a product focus in Trello and Jira.
Success is…
Choosing Atlassian
Kali wants to manage her team and projects effectively. Long term, she'd like to keep growing her skillset with Atlassian's tools.
solution
CommUniversity in action
Entry
Kali does some research on Jira and finds a question answered by an Atlassian Community Leader. She sees related content including spaces and upcoming events and wants to learn more.
Seeking
Kali has signed up for an account, and sees her "CommUniversity" dashboard. She searches for a Jira roadmap template she can use for her team.
Learning and growing
After some time, Kali puts her Jira usage to the test and aims to earn the Jira Admin for Cloud Certification.
