Improving discoverability with a homepage redesign
ROLE
Product designer at Cisco
DURATION
October 2024 – March 2025
TEAM
Product designer
Content designer
UX researcher
HIGHLIGHTS
Understanding mental models
Determining causality (UI vs. Content)
overview
Devices 2.0
Design a Devices homepage that improves feature discoverability
Users visit Devices to manage their laptops, mobile phones, and anything else they use for work. However, users struggle to find what they need, either because the content is unclear or the site structure obscures core tasks. Our goal was to diagnose the cause and design a solution that improves discoverability of features and task completion.
This project is still under construction. Stay tuned for more!